Held's Janitorial Services, Inc. / Cost-effective, comprehensive cleaning services in Buffalo NY / 1-716-854-1408

Quality Control for Our Janitorial Services in Buffalo NY

Inspect / Communicate / Adjust

The quality of our cleaning and janitorial services in Buffalo NY is the key to our success. This is why we have integrated CleanTelligent into our commercial cleaning business process. This advanced software links our entire process together enabling us to monitor our entire operation and strive for continued improvement. Through this innovative technology, we provide the best, most comprehensive cleaning services in the business. 

We break the quality process down into a cycle of improvement to produce the best janitorial services in Buffalo NY:


  • We know exactly what is happening and where.
  • Each inspection is customer-specific and derived directly from your individual cleaning specifications.
  • Key personnel are equipped with PDAs where inspections are downloaded into our software.


  • Each customer gets their own access.
  • Integrates with email and text messaging.
  • Customizable forms and surveys for clients to fill out.
  • Auto assignments of work orders to employees.
  • Customizable work order completing status.
  • Auto escalations to upper management.


  • Accrued data and tracking of data allows us to improve our service continuously over time.
  • Reports organize and analyze data giving real-time solutions.
  • Evaluates customer specific trends.
  • Identifies performance indicators.
  • Tracks response time.
  • Job Scheduling.
  • Janitorial Services
  • Carpet Care
  • Floor Maintenance
  • Window Washing
  • Stone Care
  • Emergency Building Maintenance
  • Construction Cleanup
  • Pressure Washing

Janitorial Services in Buffalo NY

Schedule your FREE consultation.

At Held’s Janitorial, we realize that every customer has their own needs. We also realize that every facility is different and has its own challenges. This is why we are proud to offer a full line of services that meet these individual needs and challenges. Our goal is to be your preferred service provider for all your maintenance and cleaning services in Buffalo, NY and the surrounding areas. Call us today at 1.716.854.1408 for your free consultation!